1. Our cross-stitch patterns are guaranteed to be free from errors as humanly as possible.
2. Our cross-stitch patterns are made using the latest software and we assign handpicked colors to ensure the quality of our patterns.
3. The symbols we use on our cross-stitch patterns are easy to understand. Light symbols for light colors and dark symbols for dark colors.
4. Our cross-stitch patterns are sent in PDF format, the most recognized format for online documents. No need for shipping.
5. The cross-stitch patterns use a minimum grid-size of 8 counts per inch to make it easier to read especially for those who have "tired eyes".
6. All our cross-stitch patterns are automatically mapped to DMC, and Anchor embroidery threads. We accept special requests to map the flosses to other brands.
7. We offer a lifetime guarantee for all electronic cross-stitch patterns. This means that if you lose your copy for whatever reason, we will give another copy of the exact same electronic cross-stitch pattern for free. Just e-mail us with your name, the cross-stitch pattern name/s and their code/s, a valid e-mail address (it is where we will send it) and the date you bought the pattern/s. Please write "Warranty" on the subject heading for faster processing.
DMC leafets are colored and mapped to DMC flosses only. Some leaflets come with free Aida Fabric.
Further, some of our leaflets are not colored. It is indicated if the pattern is black and white.
Anchor leaflets are black and white and mapped to Anchor flosses only.